Another Satisfied Select Registry Customer – Select Registry Hospitality Is Central To Our Quality Assurance

 

We receive many customer comments here at the Select Registry office.  These comments are very important to us as we use them to maintain our rigid quality control standards.  We read every comment and use them to help us improve on the industry’s finest and most rigid standards.  You can find comment cards in the back of the Select Registry Guidebook .  We encourage all of you to fill out the cards or email us.  We’d love to hear from you!

 

This guest comment demonstrates a big part of the Select Registry Quality Assurance program – Hospitality!  Since our founding in the 1960′s, we’ve emphasized hospitality in our quality assurance scores.  Hospitality is central to the inn and B & B experience.  It’s what sets Select Registry apart from other programs.  Our customers expect and our member properties excel at providing hospitality at the highest level.  Our founder, Norman Simpson, wrote in his pioneering book, Country Inns and Back Roads:

 

“each [member] inn is original and unique, a reflection of the personalities and tastes of the individual innkeeper-owners … this was never intended to be a total guide to country inns in the United States and Canada, [but rather] a carefully selected group of inns. The purpose is to encourage travelers to visit … and to experience this unique type of personal hospitality … “

 

Congratulations to this month’s selection.   Each guest comment I post in this blog will receive a $50 gift certificate!

 

This month’s post:

Gustav and Nancy H., Sun Valley California

Name of Inn: Honor Mansion

Location: Healdsburg, California

Comments: “Steve and Cathi thought of everything before we could even think of it.  Our stay was out of this world!  Highly recommended.”

 

Please keep the comments coming our way!

 

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2 Responses to Another Satisfied Select Registry Customer – Select Registry Hospitality Is Central To Our Quality Assurance

  1. Jeff Starkman says:

    This is the day and age when travel, esp airline reservations must be planned well in advance. So it’s late May, I’m looking to get out of hot, humid Florida in late November for a Thanksgiving that FEELS LIKE Thanksgiving……..but no one in the hospitality business is “up to that” yet.

    I believe it would be helpful to encourage your various Inns’ managers to consider making and advertising certain holiday or special event plans well in advance. Between work schedules and the airlines and rental car agents, etc. we have to lay our plans down quite early—for me, knowing who’s go to have Thanksgiving accommodations with a superior dinner planned will guarantee an early reservation. And I prefer Select Registry; I’m not alone!

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