We receive many customer comments here at the Select Registry office. These comments are very important to us as we use them to maintain our rigid quality control standards. We read every comment and use them to help us improve on the industry’s finest and most rigid standards. You can find comment cards in the back of the Select Registry Guidebook . We encourage all of you to fill out the cards or email us. We’d love to hear from you!
This guest comment demonstrates a big part of the Select Registry Quality Assurance program – Hospitality! Since our founding in the 1960’s, we’ve emphasized hospitality in our quality assurance scores. Hospitality is central to the inn and B & B experience. It’s what sets Select Registry apart from other programs. Our customers expect and our member properties excel at providing hospitality at the highest level. Our founder, Norman Simpson, wrote in his pioneering book, Country Inns and Back Roads:
“each [member] inn is original and unique, a reflection of the personalities and tastes of the individual innkeeper-owners … this was never intended to be a total guide to country inns in the United States and Canada, [but rather] a carefully selected group of inns. The purpose is to encourage travelers to visit … and to experience this unique type of personal hospitality … “
Congratulations to this month’s selection. Each guest comment I post in this blog will receive a $50 gift certificate!
This month’s post:
Gustav and Nancy H., Sun Valley California
Name of Inn: Honor Mansion
Location: Healdsburg, California
Comments: “Steve and Cathi thought of everything before we could even think of it. Our stay was out of this world! Highly recommended.”
Please keep the comments coming our way!